Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We are flexible with all methods of shipping, so you may please add some items to your cart and check the shipping pricing & options.

Do You Ship Internationally?

Sorry ! We currently do not ship to any international location

How Long Will It Take To Get My Package?

All our products have different timelines for dispatch, check out our products description section to know the tentative date of dispatch. With respect to delivery it varies per each type of shipping method.

What happens if the Package is Damaged due to Shipping?

Although we take complete care to pack the product with the highest standards & selecting our shipping partners carefully, we cannot ensure a safe delivery.

What happens if the shipment is delayed?

We always inform our clients on the possible timeline for the shipping, but we cannot ensure timely delivery as we deliver it through 3rd party.

PAYMENT

What Payment Methods Are Accepted?

We at Subhaprada are flexible with regards to payment options,. We accept Cash (below Rs.2,00,000), Card (Debit/Credit), Online Transfer (IMPS/NEFT/RTGS), UPI (Any UPI platform)

Is Buying On-Line Safe?

We use SSL certified servers to keep your financial information from cyber attacks, regarding the product you can be rest assured and you may also request for references from our office & we would be glad that you hear from our beloved customers.

Order & Retunrs

How do I place an Order?

Ordering on our online shop is a breeze, it's as routine as any other ecommerce platform. Just add to cart & check out...but make sure you enter the correct address along with pincode so that your shipment is not lost.

How Can I Cancel Or Change My Order or Request for a Refund?

You may please reach out to us on our Toll Free No : 1800 123 737 737 or write to us at support@subhaprada.shop for Cancellation, Refund or Order Change/Update.

Do I need an account to place an order?

Although it is not mandatory to have an account, we recommend you register on our website to get the best offers available in the market. Alternatively you may checkout as a guest.

How Do I Track My Order?

We provide you with a tracking number & shipping company over EMail & SMS. You can track it directly through the couriers website.

How Can I Return a Product?

If the product received is faulty or incorrect, you may please contact us for further steps.
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